Privacy Policy – Bo Peep's Clothing

Bo Peep’s Privacy Statement

Bo Peep’s may collect information/personal data about you. This includes when you place an order online or in store. We may also occasionally gather information when you contact our stores by telephone, email or through other social media channels (e.g. Facebook, Instagram).

As valued customers, please be assured we respect your privacy and are committed to treating your personal data as confidential. We will only disclose your personal data in very specific circumstances and where there is a legitimate business interest. We acknowledge that any personal information you give to us is held in accordance with the Data Protection Laws.

Further detail regarding our policy and commitment is detailed below.

The most common personal data collected includes your name, address, e-mail and telephone number. Stores that have CCTV may collect images. Bo Peep’s uses your personal information for the following purposes:

Providing information about products and services;
Processing orders (via website etc) and giving updates on progress;
To administer and making improvements to our website;
Tailoring offers and incentives;
To monitor and research to help improve the products and services we offer;
To contact with news on our products and services, offers and incentives;
To review job applications/CVs and suitability for any job roles.

When you transact with Bo Peep’s, a contract has been entered into. In order to fulfil our contractual obligations (e.g. when buying online or in-store), we will need to collect, process, store, and share your personal data. You are not obliged to provide your personal data to us. However, if you chose not to, we may not be able to provide you with products, respond to your queries, fulfil our obligations to you as a customer, or process your job application.

Occasionally we may send you marketing messages by email, SMS and post about us and our events and offers where you have not unsubscribed and where you have purchased similar products from us, or where you have otherwise consented. You do have the right to withdraw your consent to processing of this nature, including receiving marketing material from us, by contacting us using the details provided below.

Providing Your Personal Data to Others

Your personal information may be disclosed to third parties who assist us in processing your order, and who provide us with other services such as legal advice and website management. Bo Peep’s require all relevant third parties to treat your personal information as confidential, and to comply with all applicable Data Protection Laws. We also share your personal data with third parties for legitimate purposes including the following:

To allow you to pay with credit/debit cards by passing relevant details to the bank for authorisation;
To safely store and create reports based on your data, marketing preferences and your transactions and behaviour in-store, online and over the phone. This enables us to continually monitor and improve our products, services and online user experience;
To keep our database up to date to ensure that we don’t send marketing mailings unnecessarily;
To manage communications including queries, complaints and fulfilment of orders;
To update information with your latest address details, and print to send through the post, or deliver by email or text/SMS;
To make contact regarding events, promotions and feedback.

Please be aware that if requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal Information and /or user information, we may be required to do so even if you do not consent.

Your Rights

You have a number of rights under the Data Protection Laws in relation to the way we process your personal data, which are set out below. Details on how to contact us to exercise any of these rights are below. In some instances, we may be unable to carry out your request, in which case we will write to you to explain why.

You have the right to request access to your personal data
You have the right to ask us to rectify your personal data
You have the right to ask us to erase or delete your personal data
You have the right to ask us to restrict or block the processing of your personal data
You have the right to port your personal data
You have the right to object to our processing of your personal data
You have the right not to be subject to automated decisions
You have the right to withdraw your consent

Contacting Bo Peep’s

You can exercise any of your rights above or change your personal details by contacting Bo Peep’s as follows:

Post: 147 Trongate, Glasgow G1 5HF
Telephone: 0141 552 4466
Email: mmmbopeeps@gmail.com

You also have the right to lodge a complaint with the Information Commissioner’s Office by calling the helpline on 0303 123 1113, writing to them at The Information Commissioner’s Office, Queen Elizabeth House, Sibbald Walk, Edinburgh, EH8 8FT, or by visiting www.ico.org.uk

Retaining and Deleting Personal Data

Bo Peep’s will normally keep your personal data for 6 years from your last purchase. In some circumstances, we may retain your personal data for longer periods but in an anonymised form. This means we would delete any information which identifies you personally. We may also retain personal data where such retention is necessary for compliance with a legal or regulatory obligation to which we are subject.

Security

We implement a variety of security measures to maintain the safety of your personal information. We use the latest in Secure Server Technology to ensure that all your personal and transactional information is protected to the highest standards. Users’ personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. All sensitive information supplied by users is transmitted via Secure Socket Layer (SSL) technology. When you elect to store your card details, your full card number is not visible to us. It is masked and used only to complete the transaction. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use the strict procedures and security features outlined above to try to prevent unauthorised access.

Other Websites

Our website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or your use of those websites

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